Incident Management and Continuous Improvement (IMCI): Unlock Your Organization's Potential
Transform your administrative management with TWRT. Our complete GIMC (Admin as a Service) solution eliminates operational overhead and allows you to focus on growing your business while we take care of platform administration.
GIMC TWRT: How does it work?
Everyday Support
We provide daily support to our users, resolving bugs, solving incidents and answering technical questions to ensure uninterrupted operations.
Structured process
Our ticketing system allows your company's employees to submit problems via email or portal, ensuring organized and traceable service.
SLA compliant response
Our TWRT experts respond to and resolve each case following strict service level agreements, prioritizing your productivity.
